Support
Questions about a payment, a refund, or a payment link that isn't working? We're quick.
Email[email protected]
Include your order reference (e.g. "Order G1234") — it's shown at the top of your payment page.
Include your order reference (e.g. "Order G1234") — it's shown at the top of your payment page.
Response timeWithin two business days, usually much faster.
Payment link expired?Reply to your order confirmation and a fresh
link will be sent to you.
Charged but no confirmation?Payments reconcile automatically within
10 minutes. If your order still shows unpaid after that, email us — nothing is ever lost.